At Backpackinglight, we offer preorders on selected products and exclusive brands that we import. Preordering allows you as a customer to reserve and secure the specific item you want, even if it's not currently available for immediate delivery.
How preorder works:
Monthly orders: We place orders with these suppliers once a month, collecting all preorders made during that period. Secure your item: When you place a preorder, you're guaranteed to receive the item as soon as it becomes available, though the delivery time may be longer than for in-stock products. Delivery time: Since these items are ordered from our suppliers and may be custom-made or imported, delivery times can vary. We will keep you updated on the expected delivery time and notify you as soon as the item is on its way to you.
Preorders are ideal if you want to ensure you get your hands on popular or hard-to-find products but are willing to wait a bit longer for delivery.
How do I pay for preorders?
When you place a preorder with Backpackinglight, you can pay in the way that suits you best:
- PayPal: If you choose to pay via PayPal, you can easily complete the payment at the time of placing your order.
- Svea: If you use Svea, you have the flexibility to choose from various payment options, such as direct payment, invoice, or installment plans.
We will activate your order when we place it with the supplier and the item is on its way to us. This means payment is processed once the delivery is confirmed.
You will receive regular updates on your order status throughout the process.
Why order from us instead of directly from the brand?
When you order from Backpackinglight instead of directly from the brand, you gain several benefits that make your shopping experience easier and more secure:
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30-day return policy: We always offer a 30-day return policy, giving you time to decide if the product is right for you. If you change your mind, we handle the return process smoothly.
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Easier returns: We provide a simple return process with local Swedish contacts and service, sparing you the hassle of shipping items back abroad and dealing with complex return procedures.
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Repairs and spare parts: At Backpackinglight, we have our own repair workshop, so if anything breaks, we can help you get it fixed quickly. We also stock spare parts, so you won’t have to wait for parts to arrive from abroad.
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Warranty and support: When you buy from us, you're protected by Swedish laws concerning warranty and claims, offering you stronger protection than if you purchase directly from a brand outside Sweden. We assist you directly if any issues arise with your product.
Shopping at Backpackinglight not only gives you access to exclusive products but also a safe and smooth shopping experience with benefits you won't get when purchasing directly from the brand
